Roadzen Inc. is an insurtech company leveraging AI and telematics to transform auto insurance through platform sales and brokerage services, with a diverse customer base including insurers, automakers, and fleets, and a global operations presence.

# Company Summary - Roadzen Inc.

## Overview
- **Industry:** Insurtech (Insurance Technology)
- **Mission:** Transform the global auto insurance industry using advanced AI to create transparency, efficiency, and seamless customer experiences across underwriting, claims, damages, and road safety.

## Core Business Model
- **Revenue Streams:** 
  - **Platform Sales (IaaS):** Usage-based licensing of AI, telematics, and insurance platform systems to insurers, OEMs, and fleets.
  - **Brokerage Fees and Commissions:** Acting as an insurance broker through embedded and B2B2C distribution channels, earning fees from insurers based on Gross Written Premiums (GWP).

## Key Offerings
- **Insurance as a Service (IaaS) Platform:**
  - Modules include vehicle inspection via computer vision, dynamic insurance policy configuration and management, real-time claims processing, accident scene dispatch, driver recognition and coaching, advanced driver-assistance systems, and AI-driven customer interactions.
  - Technologies utilize computer vision, telematics, data science, and AI.
  
- **Brokerage Solutions:**
  - Sells insurance policies from various insurers through API-driven omnichannel platforms.
  - Offers bundled services like telematics, roadside assistance, and claims management for end customers.
  - Revenue from commissions (percentage of GWP) and fees for claims and assistance services.

## Customer Base
- **Number of Customers (as of March 31, 2025):**
  - **Insurance:** 34 insurers including carriers, reinsurers, agents, brokers (~1% of total clients).
  - **Automotive Clients:** 78 car manufacturers, dealerships, online/offline auto sales platforms.
  - **Fleets:** Approximately 3,800 small to medium fleets, taxi, rideshare, and corporate fleets.
  - **Other Distribution Channels:** Financial service companies (auto loans), telematics providers.
- **Major Clients:**
  - Revenue reliance on a few large clients:
    - 3 customers individually contributed approximately 14%, 13%, and 10% of total revenue for FY2025.
    - Top 10 customers accounted for approximately 67% of total revenue.

## Employees
- **Total Employees (as of March 31, 2025):** 308 (294 full-time, 14 part-time).
- **Departments include:** Engineering, management, sales & business development, operations, finance, HR, compliance, admin.

## Financials (Fiscal Year Ended March 31, 2025)
- **Total Revenue:** $44.3 million.
- **Net Loss:** $72.9 million.
- **Cash and Cash Equivalents:** Approximately $4.8 million.
- **Market Capitalization:** About $50.9 million (based on share price of $1.19 on September 30, 2024).

## Additional Details
- **Operations:**
  - Global presence, including the U.S., U.K., Europe, and India.
  - In India: Licensed insurance broker, RSA, vehicle inspection, and claims services.
  - In U.K. & Europe: Operates via a licensed MGA, offering auto insurance, warranties, claims management.
  - In the U.S.: Licensed auto club with a network of 75,000+ providers focusing on roadside assistance and claims.
- **Industry Recognition:**
  - Named among Top 10 AI companies by Forbes (October 2021).
  - AI Startup of the Year by Financial Express (2022).
  - Multiple awards for AI in mobility and insurance, including CNBC’s ‘World’s Top InsurTech’ (2024), Stevie Awards, and others.

## Strategic Focus
- Grow customer base and expand into new geographies.
- Cross-sell solutions within existing customers.
- Broaden partner ecosystem including insurers, reinsurers, OEMs, and fleets.
- Advance AI research in computer vision, generative AI, and machine learning.

---

*This summary captures Roadzen Inc.'s detailed operations, customer base, products, revenue, financials, and strategic focus as of the fiscal year ending March 31, 2025.*

Roadzen Inc. is an innovative Insurtech company revolutionizing the auto insurance landscape with AI and technology-driven services.

# Roadzen Inc. Overview

**Business Model:**
Roadzen Inc. is a leading Insurtech company focused on transforming the global auto insurance industry through advanced artificial intelligence (AI). The company operates primarily under a capital-light business model, generating revenue from two key sources:
1. **Platform Sales ("Insurance as a Service" - IaaS):**  Provides technology solutions addressing auto insurance through telematics, computer vision, and AI.
2. **Brokerage Commission and Fees:** Acts as an insurance broker, selling insurance through embedded and B2B2C distribution models.

---

## Key Offerings

- **IaaS Platform:** A suite of products designed to enhance the auto insurance value chain. Key components include:
  - **Via:** Vehicle inspection using computer vision.
  - **Global Distribution Network (GDN):** Insurance policy configuration and payment processing.
  - **xClaim:** Touchless and real-time claims resolution.
  - **StrandD:** Digital dispatch and tracking for roadside assistance and claims.
  - **Good Driving:** Programs for improving driver performance and implementing usage-based insurance (UBI).
  - **DrivebuddyAI:** Advanced driver-assistance capabilities through AI.

- **Brokerage Services:** Roadzen sells policies through insurance intermediaries and captive distributors, providing a fully digital customer journey from policy acquisition to claims processing.

---

## Market Position

- **Client Base:** 
  - 99 major customers in the insurance and automotive sectors.
  - Approximately 3,200 smaller agents and fleet customers.
  - Partnerships with market leaders such as AXA, SCOR, Jaguar Land Rover, and others.
  
- **Revenue Generation:** 
  - **Platform Sales:** Contributed approximately 35% of total revenue by March 31, 2024.
  - **Brokerage Services:** Accounted for 65% of revenue for the year ended March 31, 2024.

---

## Financials

- **Revenue:** Approximately $46.7 million for the fiscal year ended March 31, 2024.
- **Net Loss:** Reported net losses of $99.9 million for the fiscal year ended March 31, 2024 and $14.2 million for the previous year.
- **Accumulated Deficit:** $151.1 million as of March 31, 2024.

---

## Employees and Operations

- **Total Employees:** As of March 31, 2024, Roadzen had 368 full-time employees and 11 part-time employees.
  - Breakdown:
    - Technology: 107
    - Sales & Business Development: 143
    - Operations: 70
    - Management: 15
    - Finance, HR, Compliance, and Admin: 44

- **Global Presence:** Operates in key markets including the U.S., U.K., and India with a focus on digital transformation in the auto insurance sector.

---

## Future Prospects and Strategy

- Roadzen aims to expand its global presence, enhance technological capabilities through R&D investments, and continue solidifying partnerships to strengthen its role as a key player in the Insurtech revolution.
- The company emphasizes cross-selling opportunities among existing clients and exploring new verticals within the insurance industry.

---

This detailed profile showcases Roadzen Inc. as a transformative force in the auto insurance business, leveraging technology to enhance service delivery and operational efficiency while currently facing challenges typical in high-growth industries.

Roadzen Inc.

10-K / June 26, 2025

10-K / July 1, 2024

10-K / June 26, 2025

Company Summary - Roadzen Inc.

Overview

Core Business Model

Key Offerings

Customer Base

Employees

Financials (Fiscal Year Ended March 31, 2025)

Additional Details

Strategic Focus