PAID, Inc. develops and markets SaaS solutions for shipping, e-commerce, brewery management, and digital storefront creation aimed at SMEs, primarily serving North American clients with over 89,700 members and generating over $18 million annually.

# Company Summary

## Overview
**PAID, Inc.** is a provider of SaaS-based business solutions focused on small to medium-sized enterprises (SMEs), operating primarily through its subsidiaries ShipTime Inc. and BeerRun Software.

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## Core Business Segments
- **ShipTime Inc.**
  - Provides a platform for shipping logistics management.
  - Features: quoting, processing, label generation, tracking, dispatching shipments.
  - Provider of discounted shipping and freight rates with leading couriers and freight carriers.
  - Offers integration into e-commerce shopping carts.
  - Customer Support: "Heroic Multilingual Customer Support" to resolve client shipping issues.
  - Revenue Model: Monthly transaction-based revenue and SaaS subscriptions.
  - Customers: Over **89,700 members worldwide**.
  - Markets: Active in the U.S. and Canada.

- **BeerRun Software**
  - Brewery management and Alcohol & Tobacco Tax and Trade Bureau (TTB) tax reporting software.
  - Features: managing brewery schedules, inventory, sales, purchasing, and tax reporting.
  - Integrates with QuickBooks.
  - Versions: BeerRun and BeerRun Light (lighter version).
  - Market focus: Small craft brewers.

- **Paid’s eCommerce Platform**
  - Fully SaaS-based solutions for online business:
    - **Paid, Inc. Product Suite:** PaidPayment, PaidWeb, PaidCart, PaidShipping.
    - Features include customizable website templates, mobile editing, SEO, collaboration tools, multi-platform sales integration.
    - PaidCart centralizes sales across multiple channels.
    - PaidPayments: secure online transaction processing supporting USD, CAD, EUR.
    - PaidShipping: quotes, labels, dispatch, tracking, carrier partnerships.

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## Financial Highlights (2024)
- **Revenue:** Approximately **$18.59 million** (up 12% from 2023).
  - Main revenue driver: Shipping coordination and label services (~$18.5 million).
  - Other segments (Client Services and eCommerce): Minor contributions.
- **Net Income:** Approximately **$763,592**, significantly higher than $353,214 in 2023.
- **Employees:** **26 full-time** employees and **1 part-time** employee (as of March 31, 2025).
- **Market Capitalization (as of second quarter 2024):** Approximate market value of **$3,842,249** based on last trading price.
- **Stock Outstanding:** 8,136,828 shares of common stock as of March 31, 2025.

## Business Strategy
- Focused on integrating Paid’s e-commerce and shipping services.
- Continuing development of new SaaS platforms (PaidShipping, PaidWeb, PaidCart).
- Wind down of BeerRun Software segment in 2025.
- Growth through partnerships, channel sales, and marketing efforts in U.S. and Canada.
- Leverages Heroic Support™ to differentiate service quality.

## Key Management
- W. Austin Lewis, IV: CEO and CFO with significant industry and internal knowledge.
- David Scott: COO, oversees technology and operations.
- Board includes Laurie Bradley and David Ogden; directors are independent.

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## Summary
**PAID, Inc.** develops and markets SaaS solutions for shipping, e-commerce, brewery management, and digital storefront creation aimed at SMEs. It serves an international customer base largely in North America, with over 89,700 members/clients, generating over $18 million annually and showing improving profitability with a net income of approximately $764,000 in 2024. The company is in a growth phase, expanding its SaaS platform offerings while winding down its brewery management segment.

PAID, Inc. offers innovative e-commerce and shipping solutions tailored for small to medium enterprises, featuring platforms like ShipTime for logistics and PaidPayment for secure transactions.

# Company Overview: PAID, Inc.

## Core Business Segments

### 1. **ShipTime Inc.**
- **Functionality**: ShipTime provides a platform for members to quote, process, track, and dispatch shipments, offering preferred rates for packages and less-than-truckload (LTL) freight across North America and globally.
- **Unique Offering**: Features "Heroic Multilingual Customer Support" where ShipTime advocates for clients to resolve shipping-related issues.
- **Focus**: Primarily aimed at e-commerce merchants, offering tools like online shopping carts, inventory management, payment services, and client management software.
- **Customer Base**: Serves over **76,900 members** in North America.
- **Revenue Model**: Generates monthly revenue through transactions and software as a service (SAAS) offerings.

### 2. **BeerRun Software**
- **Functionality**: Brewery management and Alcohol and Tobacco Tax and Trade Bureau (TTB) tax reporting software aimed at small craft brewers.
- **Features**:
  - Schedule management, inventory control, packaging, sales, and purchasing management.
  - One-click tax reporting customizable by state/province.
- **Integration**: Designed to integrate with QuickBooks using a sync engine.
- **Product Versions**: Offers two versions - BeerRun and BeerRun Light.
  
### 3. **PAID e-commerce Solutions**
- **Products**:
  - **PaidPayment**: Secure online transaction processing for businesses, supports various currencies.
  - **PaidWeb**: Enables small and medium enterprises to create websites via a catalog of templates.
  - **PaidCart**: Centralized management for online sales across multiple platforms.
  - **PaidShipping**: Facilitates quoting, processing, label generation, dispatching, and tracking for shipments.
- **Integration**: All products are designed to work cohesively to enhance functionalities for business operations.

## Business Strategy
- **Focus for 2023**: Integrate Paid Inc. and ShipTime, while enhancing the e-commerce platform to provide vital tools for small to medium enterprises.
- **Sales Strategy**: Engage with channel partners and improve customer support to drive growth.
- **Future Direction**: Expansion of PaidShipping, PaidWeb, and PaidCart platforms in 2024 while gradually winding down BeerRun services.

## Financials
- **Employees**: As of April 1, 2024, the company has **27 full-time equivalent employees** and **1 part-time employee**.
- **Revenue Sources**:
  - Primarily from **label generation services**.
  - Focus continues on launching new e-commerce platforms to diversify revenue streams.

## Risks and Challenges
- Experienced operating losses since 1999.
- Currency and competitive pricing pressures.
- Dependence on third-party technology and service providers for operations.

This summary encapsulates the main operations, customer engagement, and financial structure of PAID, Inc., highlighting its multifaceted approach to e-commerce and shipping solutions.

PAID INC

10-K / April 15, 2025

10-K / April 1, 2024

10-K / April 15, 2025

Company Summary

Overview

Core Business Segments

Financial Highlights (2024)

Business Strategy

Key Management

Summary