A North American distribution, fulfillment, and logistics company operating customer fulfillment centers, warehouses, manufacturing locations, and regional inventory and office centers to support inventory stocking and order fulfillment for customers.

# Distribution and Fulfillment Company

## Overview
The company provides distribution, fulfillment, and logistics services through a network of customer fulfillment centers, warehouses, manufacturing locations, and regional inventory centers primarily in North America, with select foreign facilities. The business supports inventory stocking and order fulfillment for customers, and some sites also serve as subsidiary headquarters or sales offices. Information is current as of August 29, 2026.

## Services and operations
- Manage inventory stocking and order fulfillment at multiple customer fulfillment centers (CFCs) and warehouses.  
- Operate sites that also serve as subsidiary headquarters and house sales personnel.  
- Maintain manufacturing locations and regional inventory centers to support supply chain operations.  
- Maintain co-headquarters and additional office support centers across the United States, Canada, and Mexico.  
- Hold a mix of leased and owned properties; lease terms extend through at least 2032.

## Facilities and footprint (as of August 29, 2026)
- Customer Fulfillment Centers (5 named):
  - Harrisburg, Pennsylvania — 821,000 sq ft — Customer Fulfillment Center — Owned — Since 1997  
  - Atlanta, Georgia — 721,000 sq ft — Customer Fulfillment Center — Owned — Since 1990  
  - Elkhart, Indiana — 545,000 sq ft — Customer Fulfillment Center — Owned — Since 1996  
  - Reno, Nevada — 419,000 sq ft — Customer Fulfillment Center — Owned — Since 1999  
  - Hanover Park, Illinois — 288,000 sq ft — Customer Fulfillment Center — Leased — Since 2003

- Warehouses:
  - 37 warehouses total (35 in North America; 2 in foreign countries)  
  - Sizes range from approximately 1,000 to 110,000 sq ft

- Manufacturing locations (U.S.):
  - 5 locations, each approximately 3,000 to 23,000 sq ft

- Regional inventory centers (U.S.):
  - 8 locations, each approximately 10,000 to 21,000 sq ft

- Corporate and offices:
  - Co-headquarters: leased facility in Melville, New York  
  - Co-headquarters: owned facility in Davidson, North Carolina  
  - Additional leased office support centers in the United States, Canada, and Mexico

## Leases and costs
- Aggregate annual lease payments on leased properties in fiscal year 2026: approximately $15.7 million  
- Leases vary in duration, with the longest extending to fiscal year 2032

## Geography
- Primary operations in North America, with some properties located in foreign countries

MSC Industrial Direct Co., Inc. is a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services with a commitment to addressing the needs of manufacturing customers.

# MSC Industrial Direct Co., Inc. Overview

**Business Description**  
MSC Industrial Direct Co., Inc. is a leading North American distributor of a wide variety of metalworking and maintenance, repair, and operations (MRO) products and services. The company has been in operation for over 80 years, focusing on addressing the challenges faced by manufacturing customers by providing innovative distribution solutions.

## Key Business Aspects

- **Customer Base**:  
  MSC serves approximately **500,000 customers** across multiple sectors, which range from small machine shops to large Fortune 1000 manufacturing companies, and government agencies such as the United States General Services Administration and the Department of Defense.

- **Employee Count**:  
  As of August 31, 2024, MSC employed **7,423 associates**, with approximately **7,191** of them being full-time.

- **Product Range**:  
  The company offers around **2.4 million active, saleable stock-keeping units (SKUs)** through various sales channels, including E-commerce, catalogs, customer care centers, and physical locations. 

## Financial Performance

- **Revenue**:  
  For the fiscal year ended August 31, 2024, MSC generated **$3.82 billion** in net sales, a decrease of **4.7%** from the previous fiscal year.

- **Net Income**:  
  The net income for the same period was approximately **$256.0 million**, representing a decline of **25.4%** compared to $343.1 million in the previous fiscal year.

- **Gross Profit**:  
  The gross profit for fiscal year 2024 was **$1.57 billion**, with a gross profit margin of **41.2%**, which is slightly up from **41.0%** in the prior year.

- **Operating Income**:  
  Operating income decreased to **$390.4 million** from **$483.7 million** in the prior fiscal year, with the corresponding operating margin declining from **12.1%** to **10.2%**.

## Infrastructure

- **Fulfillment and Inventory Network**:  
  MSC operates **five customer fulfillment centers**, **nine regional inventory centers**, and **42 warehouses** (40 in North America and two in Europe) along with **five manufacturing locations** to manage its distribution and inventory needs efficiently. 

- **Logistics Capabilities**:  
  The company promises next-day delivery for qualifying orders placed by 8 p.m. Eastern Time, which enhances its service levels and customer satisfaction.

## Strategy and Market Position

- **Differentiation**:  
  MSC differentiates itself by offering value-added solutions that focus on procurement cost reduction and delivery performance, leveraging its advanced technical expertise, inventory management solutions, and comprehensive product offerings.

- **Digital Presence**:  
  The company emphasizes its digital capabilities, reporting that more than **63.6%** of its net sales were generated through E-commerce platforms during fiscal year 2024.

- **Acquisition Strategy**:  
  MSC actively pursues growth through acquisitions to expand its product offerings and market reach. Notable acquisitions include **KAR Industrial Inc.**, **ApTex, Inc.**, and **Premier Tool Grinding, Inc.** in fiscal year 2024.

## Summary

MSC Industrial Direct is positioned as a critical partner for its customers in the industrial and manufacturing sectors, with a commitment to innovation, a robust supply chain network, significant product offerings, and a large customer base. The company's financial health has moderated in recent years, but its strategic initiatives aim to enhance market share and operational efficiency moving forward.

MSC INDUSTRIAL DIRECT CO INC

10-K / October 22, 2026

10-K / October 24, 2024

10-K / October 22, 2026

Distribution and Fulfillment Company

Overview

Services and operations

Facilities and footprint (as of August 29, 2026)

Leases and costs

Geography