Gen Digital Inc. is a leader in cyber safety, offering a wide range of innovative technology solutions to help safeguard people's digital and financial lives.

# Gen Digital Inc. Overview

## Company Mission
**Purpose:** Powering Digital Freedom  
**Mission:** Create innovative and easy-to-use technology solutions that help people grow, manage, and secure their digital and financial lives.

## Core Values
- **Customer Driven:** Obsessed with customer satisfaction and positive impact.
- **Think Big, Be Bold:** Embrace change and innovate fearlessly.
- **Be Scrappy, Make it Happen:** Get things done regardless of title or role.
- **Play to Win, Together:** Win for customers with passion and integrity.

## Company Profile
**Name:** Gen Digital Inc.  
**Incorporation:** Delaware  
**Headquarters:** Tempe, Arizona, and Prague, Czech Republic  
**Employees:** Nearly 3,500 team members across over 20 countries.

## Customer Base
- **Total Users:** Approximately 500 million globally as of March 28, 2025.
- **Paid Cyber Safety Customers:** Approximately 65 million, which includes over 40 million direct customers with a direct billing relationship.

## Product and Service Offerings
Gen Digital offers a wide range of cyber safety products and services under well-known brands, including:
- **Norton** (security software)
- **Avast** (security software)
- **LifeLock** (identity theft protection)
- **Avira, AVG** (security solutions)
- **CCleaner** (performance optimization)
- **ReputationDefender** (digital reputation management)

### Product Categories
1. **Security and Performance:** Real-time threat protection for PCs, Macs, and mobile devices against malware, viruses, and ransomware.
2. **Identity Protection:** Monitoring credit reports, dark web, and social media accounts to safeguard personal information. 
3. **Online Privacy:** VPN solutions and personal data protection products to enhance user privacy.

### Business Model
- **Subscription-Based Services:** Most subscriptions are offered on annual terms, with options for monthly subscriptions.
- **Sales Channels:**
  - **Direct-to-Consumer:** E-commerce platform and mobile apps.
  - **Indirect Partner Distribution:** Collaborations with retailers, telecom service providers, and hardware OEMs.
  - **Freemium Options:** Free versions of products to attract wider audiences, especially internationally.

## Revenue and Financial Overview
As of now, specific figures regarding **revenue** and **income** are not provided in the given information. However, the business faces seasonality challenges in revenue based on consumer spending patterns during holidays and tax seasons.

## Competitive Landscape
The company operates in a highly competitive environment against various companies in the cyber safety space, such as:
- **Security:** Companies like Bitdefender, Kaspersky, and McAfee.
- **Identity Protection:** Credit bureaus like Equifax and Experian.
- **Online Privacy:** Companies like DuckDuckGo and Mozilla.

In summary, **Gen Digital Inc.** positions itself as a leader in the cyber safety market, assisting a massive global user base through a variety of trusted brand offerings and innovative technology solutions.

Gen Digital Inc. is a leading global provider of cybersecurity, privacy, and identity protection solutions, renowned for its well-known brands including Norton and Avast.

# Gen Digital Inc. Overview

## Company Description
Gen Digital Inc. is a global leader in cybersecurity, privacy, and identity protection. The company operates through a portfolio of trusted brands, including Norton, Avast, LifeLock, Avira, AVG, ReputationDefender, and CCleaner. Its mission is to empower individuals and businesses to take full advantage of the digital world safely and confidently.

### Core Offerings
Gen Digital provides a comprehensive suite of **cyber safety solutions** organized into three primary categories:
1. **Security and Performance**: Solutions to protect devices against malware, viruses, ransomware, and other online threats.
2. **Identity Protection**: Monitoring and protection services to safeguard personal information from identity theft and fraud.
3. **Online Privacy**: Tools like VPN services that enhance online privacy and data protection.

## Key Metrics
- **Total Users**: Approximately **500 million** users across its platforms.
- **Paid Cyber Safety Customers**: Around **65 million**, with over **39 million** direct customers having a direct billing relationship with the company.
- **Employees**: Just under **3,400** personnel across nearly **30 countries**.
- **Revenue**: For the fiscal year ended March 29, 2024, the company generated **$3.812 billion** in net revenues, an increase from **$3.338 billion** in the prior year.
- **Operating Income**: For fiscal 2024, the operating income was approximately **$1.122 billion**, down from **$1.227 billion** in the previous fiscal year.
- **Net Income**: The net income for fiscal 2024 was recorded at **$616 million**, a decline from **$1.349 billion** in fiscal 2023.
- **Net Income per Share**: Diluted earnings per share decreased to **$0.96** in fiscal 2024 from **$2.16** in the previous year.

## Business Model
Gen Digital operates on a subscription model, offering various plans that typically include:
- **Free and Paid Subscriptions**: Users can start with free basic versions and upgrade to paid offerings that provide additional features.
- **Direct-to-Consumer Sales**: Products are sold through the company's e-commerce platform and mobile apps.
- **Indirect Sales Channels**: Collaborations with partners such as retailers and telecom service providers enhance market reach.

## Strategy for Growth
The company's growth strategy is driven by three key levers:
1. **Extending Reach**: Expanding its product offerings internationally and enhancing brand visibility.
2. **Increasing Value**: Cross-selling and upselling products within existing customer relationships.
3. **Growing Loyalty**: Implementing measures to improve customer retention rates by enhancing the value proposition of its services.

## Research and Development
Gen Digital is committed to innovation, investing significantly in research and development to stay ahead of evolutions in technology and cybersecurity threats.

### Conclusion
Gen Digital Inc. leverages its extensive brand portfolio and technological capabilities to empower users with comprehensive cybersecurity and identity protection solutions. With a robust revenue stream, a large customer base, and a dedicated workforce, the company is well-positioned for ongoing growth in the rapidly evolving digital safety market.

Gen Digital Inc.

10-K / May 15, 2025

10-K / May 16, 2024

10-K / May 15, 2025

Gen Digital Inc. Overview

Company Mission

Core Values

Company Profile

Customer Base

Product and Service Offerings

Product Categories

Business Model

Revenue and Financial Overview

Competitive Landscape