Company Summary: CXApp Inc.

Overview

• Type: AI-first employee experience platform provider
• Founded: Incorporated in Delaware on July 20, 2020 (originally as KINS Technology Group Inc)
• Headquarters: Palo Alto, California
• Global Operations: Serves clients in more than 50 countries, including North America, Canada, Mexico, Philippines, and multiple other regions.
• Business Focus: Delivers enterprise-grade, cloud-based, mobile-first software solutions designed to enhance workplace engagement, productivity, and operational efficiency through AI-powered tools.

Core Products and Solutions

• Main Platform: CXAI Platform ("Sky")
  • CXAI Apps: Multi-platform applications (iOS, Android, Web) offering AI-driven, personalized workflows.
  • CXAI BTS: Core AI engine powering automation, content management, and security compliance.
  • CXAI-VU: Generative AI analytics platform providing real-time insights into workplace utilization, employee engagement, and productivity.
• Key Use-Cases:
  • Digital workplace management
  • Space utilization optimization
  • Virtual/hybrid event hosting
  • Indoor mapping and navigation
  • Desk booking and resource reservation
  • Employee engagement and collaboration
• Technology Stack: Combines advanced mapping, location intelligence, AI, augmented reality, and computer vision technology.

Market & Industry Position

• Market Size & Growth:
  • Digital workplace market valued at ~$27.4 billion in 2022, projected to reach $90.5 billion by 2030.
  • Virtual events market valued at ~$114 billion in 2021, with a CAGR of 21.4% from 2022-2030.
  • Occupancy analytics in commercial office space estimated at $2.17 billion in 2019, expected to grow to $5.73 billion by 2024.
  • Employee experience apps market estimated around 15% of occupancy analytics market.
• Industry Trends: Increased adoption of hybrid and flexible work models, AI-driven workspace management, real-time analytics for space and employee engagement, and integrated workplace platforms.

Customers

• Number of Customers:
  • As of December 31, 2024, approximately 51 countries with enterprise clients.
  • Customer base primarily includes Fortune 1000 companies.
  • Key industries: technology, financial services, healthcare, real estate, entertainment.
  • Top three customers accounted for ~24% of revenue in 2024; one customer contributed 10% in 2024, and another 12% in 2023.
• Customer Engagement: Utilizes recurring SaaS subscription model (87% of revenue in 2024), supporting significant upselling and expansion opportunities across multiple locations.

Employees

• Number of Employees:
  • Approximately 41 full-time employees as of March 31, 2025.
  • Workforce includes roles in software engineering, product development, sales, customer success, and corporate functions.
  • Some employees located outside the U.S. in Canada and the Philippines.

Financial Highlights

• Revenue:
  • For the fiscal year 2024: $7.14 million
  • For the period ending December 31, 2023: $5.75 million
  • Slight decrease (~3%) from 2023 to 2024.
• Net Income/Loss:
  • 2024: Net loss of $19.41 million
  • 2023: Net loss of $53.62 million
  • Significant reduction in net loss year-over-year reflecting cost management and operational improvements.
• Gross Profit Margin (2024): 82%
• Operating Expenses (2024): $19.60 million (substantially lower than $58.2 million in 2023, primarily due to impairment of goodwill and cost reductions).

Strategic & Growth Initiatives

• Focus on expanding AI capabilities, product innovation, and offering integrated analytics.
• Increasing footprint within Fortune 1000 clients and expanding into new industry verticals.
• Enhancing operational efficiency, cost control, and customer retention.
• Strengthening global and enterprise partner relationships.
• Developing AI-powered automation, predictive analytics, and personalized employee experiences.

Summary

CXApp Inc. develops AI-powered, enterprise SaaS solutions aimed at transforming the modern workplace by integrating physical spaces with digital experiences. It has a growing customer base, including top-tier Fortune 1000 companies, with a focus on key industries such as technology, finance, and healthcare. As of December 31, 2024, the company has approximately 41 employees and generated $7.14 million in revenue in 2024, with a net loss of roughly $19.4 million. The company is heavily investing in AI, analytics, and workplace automation to capitalize on a rapidly expanding digital workplace market.