Charter Communications / Spectrum

Overview

• Leading broadband connectivity company operating under the Spectrum brand.
• Services reach approximately 58 million homes and businesses across 41 states.
• Founded in 1993; evolved from cable TV to streaming, high-speed internet, and a converged broadband, WiFi and mobile experience.
• 100% of employees are U.S.-based.
• Focused on delivering seamless connectivity and entertainment through Spectrum Internet, Mobile, TV, and Voice products over a fiber-powered network.

Products and services

• Spectrum Internet: speeds up to 1 Gbps across the footprint, with multi-gigabit speeds available in parts of the network; ongoing upgrades to support symmetrical and higher speeds.
• Advanced WiFi: managed home WiFi with enhanced security and privacy.
• Spectrum Mobile: 5G-enabled plans with no contracts; taxes and fees included in the price; available to new and existing Spectrum Internet customers.
• Video and streaming: programmer agreements that support ad-supported streaming options, with upgrade paths to ad-free versions and app-based purchases; integration with Xumo Stream Boxes.
• Packaging and value: Life Unlimited brand platform, simplified pricing, and lower promotional and persistent bundled pricing to support growth.

Customer commitments and experience

• Promises reliable connectivity, transparent pricing, timely service updates, and continuous improvement based on customer feedback.
• Objective to keep customers connected and resolve issues promptly.

Network and technology evolution

• Roadmap to deliver symmetrical and multi-gigabit speeds for current and future needs.
• Expansion technologies include:
  • Spectrum expansion from 1.2 GHz to 1.8 GHz
  • Higher upstream speeds via a “high split” bandwidth allocation
  • Distributed Access Architecture (DAA)
  • DOCSIS 4.0
• Target to substantially transform the network by the end of 2027, enabling faster internet in conjunction with Spectrum Mobile and Advanced WiFi for converged connectivity.

Expansion and rural investment

• Since early 2022, invested approximately $7.7 billion in subsidized rural construction.
• Activated roughly 1.3 million passings.
• Rural builds aim to serve unserved and underserved areas with fixed internet, WiFi, and mobile services.
• Investments supported by new construction teams and equipment to achieve scale efficiencies and infrastructure-style returns.

Corporate information

• Principal executive offices: 400 Washington Blvd., Stamford, Connecticut 06902
• Telephone: (203) 905-7801
• Website: ir.charter.com
• Formal financials are available in the company’s annual reports, 10-Ks, 10-Qs, and 8-Ks.

Key data points

• Customers served: ~58 million homes and businesses across 41 states
• Employees: 100% U.S.-based
• Capital investments in rural expansion: ~$7.7 billion since early 2022
• Rural passings activated: ~1.3 million