Charter Communications

Executive summary

Charter operates under the Spectrum brand, offering fiber-powered internet, video, mobile, and related services across a large national footprint. The company focuses on faster, symmetrical and multi-gigabit internet speeds, integrated WiFi, and converged entertainment offerings, including ad-supported and premium video options.

Key reach and people

• Service availability: Spectrum is available to 58 million homes and small to large businesses across 41 states.
• Employees: The company reports 100% of its employees are U.S.-based.

Product and service portfolio

• Internet and speeds:
  • Spectrum Internet with speeds up to 1 Gbps across the footprint.
  • Multi-gigabit speeds available in portions of the footprint.
  • Plans are in place to roll out symmetrical and multi-gig speeds across the entire footprint in the coming years.
• WiFi:
  • Advanced WiFi is a managed service for optimized home networks with enhanced security and device control.
• Mobile:
  • Spectrum Mobile offers 5G access, no contracts, with taxes and fees included in the price.
• Video and entertainment:
  • Video products continue to evolve through new programmer agreements, enabling ad-supported streaming within bundles and options to upgrade to ad-free versions.
  • Partnerships and integration with Xumo Stream Boxes support content delivery across both a la carte and bundled experiences.
• Packaging and customer commitments:
  • The Life Unlimited brand emphasizes value from a fiber-powered network and focuses on reliable connectivity, transparent pricing, customer service, and ongoing improvement based on customer feedback.

Network evolution and technology roadmap

• The company is executing a plan to deliver symmetrical and multi-gig speeds across its footprint to meet current and future demand.
• Key network initiatives:
  • Expansion to 1.2 GHz, followed by 1.8 GHz.
  • High-split bandwidth allocation to boost upstream speeds.
  • Distributed Access Architecture (DAA).
  • DOCSIS 4.0 deployment.
• Completion target: The transformation to faster speeds is expected to be largely complete by the end of 2027, coordinated with Spectrum Mobile and Advanced WiFi to provide a converged connectivity experience.

Expansion and rural deployment

• Rural buildout investment:
  • Since early 2022, the company has invested $7.7 billion in subsidized rural construction.
  • Approximately 1.3 million passings have been activated.
  • Rural expansion is focused on serving unserved and underserved areas with fixed Internet, WiFi, and mobile services, using specialized construction capabilities and scale efficiencies.

Corporate information

• Principal offices: 400 Washington Blvd., Stamford, Connecticut 06902
• Phone: (203) 905-7801
• Investor relations: ir.charter.com
• Filings and disclosures: Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, and Current Reports on Form 8-K (and amendments) are available on Charter’s website. Information posted on Charter’s site is not incorporated into the annual report.
• Corporate structure: The materials reference an entity chart for Charter Holdings and related parents/subsidiaries with ownership percentages approximated. Indebtedness amounts are stated as of December 31, 2025 in Note 9 of the financial statements.