22 February 2026
BLACKBAUD INC
10-K / February 18, 2026
10-K / May 27, 2025
10-K / February 18, 2026
Blackbaud, Inc.
Overview
Blackbaud is a provider of AI-enhanced cloud software and services for social impact organizations. Its primary customers include nonprofits, educational institutions, companies with CSR programs, foundations and grantmakers, and individual change-makers. The company’s mission is to help customers raise funds, engage supporters, manage education programs, and administer financials and grants at scale through AI-enhanced workflows.
Core offerings
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Fundraising, engagement, and constituent relationship management
- Raiser's Edge NXT: flagship cloud fundraising and relationship management solution with data health, predictive analytics, email marketing, donation forms, event management, and payments.
- Blackbaud Enterprise Fundraising CRM: enterprise-level fundraising, marketing, and program management.
- Online giving and engagement: Luminate Online, TeamRaiser (peer-to-peer fundraising), and JustGiving (global social fundraising platform).
- Fundraising performance and analytics: Blackbaud Fundraiser Performance Management and predictive insights to optimize donor targeting and fundraising strategy.
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Education solutions
- Blackbaud Student Information System, Learning Management System, Enrollment Management System, and School Website System.
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Financial management and accounting
- Financial Edge NXT: fund and subfund accounting, reporting, and APIs; integrates with other Blackbaud products.
- Payments and billing: Blackbaud Integrated Payments (PCI-compliant), Billing Management, Tuition Management, and Financial Aid Management.
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Grantmaking and awards
- Blackbaud Grantmaking for end-to-end grant processes and Blackbaud Award Management for scholarship administration.
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Social responsibility, CSR, and employee giving
- YourCause GrantsConnect and CSRconnect for employee giving, volunteering, and CSR programs.
- Blackbaud Impact Edge for CSR reporting and storytelling.
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Data intelligence and AI capabilities
- Intelligence for Good: data health, predictive insights, and fundraising performance.
- Blackbaud Agents for Good: AI agents that execute complex workflows within prescribed guardrails.
- Predictive insights, data health, and fundraising analytics across products; AI features include privacy and data protection governance and generative communications.
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Platform and integration
- SKY API: open API framework for developers.
- SKY UX: framework for building consistent applications with Blackbaud design patterns.
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Payment services
- Payments processing supports donor transactions and other payments and represents a core revenue component.
Scale and structure
- Workforce: approximately 2,800 employees worldwide as of December 31, 2025 (none represented by unions).
- Revenue mix:
- Contractual Recurring Revenue: ~64% of total revenue.
- Transactional Recurring Revenue: ~34% of total revenue.
- Customer engagement and renewal model:
- Subscriptions and maintenance typically on three-year terms, with some customers on longer terms.
- Renewal timing: ~40% of contracts up for renewal in 2026; ~30% in 2027; ~30% in 2028.
Financial flexibility and capital allocation
- Stock repurchase program: Board increased capacity from $800 million to $1.0 billion as of December 1, 2025.
- 2025 repurchases: 3,337,844 shares for $214.0 million (about 7.9% of outstanding shares as of 12/31/2024).
- As of 12/31/2025, $960.6 million remained available for repurchases; 2026 plan targets repurchasing 5.0% to 10.0% of outstanding stock.
- The company expects to use at least 50% of free cash flow from 2026–2030 for stock repurchases.
Leverage and financing
- Leverage ratio: peaked at 2.91x in Q1 2025 and declined to 2.52x by 12/31/2025.
- Maintains a 2024 Credit Facility with up to $1.5 billion borrowing capacity; covenants and potential waivers are ongoing considerations.
Intellectual property and recognition
- Trademarks include Blackbaud, Raiser's Edge NXT, and Luminate.
- Patent portfolio: 1 active patent and 1 pending patent.
- Awards and recognition: listed among sustainability and responsible business rankings such as Newsweek World’s Greenest Companies, TIME Best Mid-Size Companies, and Fast Company Best Workplaces for Innovators.
Geographic and product strategy
- Global operations with a Remote-Flexible workforce approach.
- Expanding the Global Capability Center in Hyderabad, India to support a follow-the-sun model.
- Multi-cloud architecture (AWS, Azure) and a mix of single-tenant and multi-tenant solutions.
- Ongoing AI integration with governance, risk management, and compliance focused on privacy, data protection, and regulatory requirements.
Summary
Blackbaud offers a broad suite of cloud software for social impact organizations across fundraising/CRM, education, financials, grantmaking, CSR, and related services. The company emphasizes AI integration, data intelligence, and a connected platform with open APIs and multi-cloud architecture. Its revenue model is heavily weighted toward recurring revenue, and capital allocation includes substantial share repurchase activity while continuing international expansion and a focus on security, privacy, and governance.
