Alkami Technology, Inc.

Company focus

• Provides a cloud-based digital sales and service platform for U.S. financial institutions (community, regional, and super-regional banks and credit unions).
• Mission: enable these institutions to compete with megabanks by delivering a true cloud-based, multi-tenant digital banking platform.

Platform and core offerings

• Product: Alkami Digital Sales & Service Platform, delivered as a SaaS solution.
• Core components:
  • Onboarding & Account Opening
  • Marketing
  • Data Insights
  • Account Management
  • Payments & Receivables
  • Admin, Risk, & Reporting
  • Business & Commercial Banking
  • Retail Banking
  • Financial Analytics
  • Extensibility (SDKs and APIs for internal and third-party integrations)

Scale and integrations

• 36 products across 10 categories.
• 300+ real-time integrations as of December 31, 2025, including core systems, payment cards, mortgages, bill pay, money movement, and personal financial management.

Architecture and security

• True cloud, multi-tenant platform with a single code base and microservices architecture.
• Hosted on Amazon Web Services (AWS); average uptime in 2025 was over 99.95%.
• Continuous delivery model enabling frequent platform updates to all clients.

Product depth and data capabilities

• Data & Marketing is built on Alkami’s data foundations to enable predictive targeting, automated campaigns, and behavioral engagement across channels.
• Acquisitions expanded capabilities:
  • Segmint: enhances data analytics and behavioral segmentation for campaign optimization.
  • MANTL: adds onboarding, account opening, and loan origination to broaden acquisition channels.

Customer base and usage

• 301 financial institutions on the Alkami Digital Banking Platform as of December 31, 2025 (272 in 2024; 236 in 2023).
• 960+ total clients when including subscribers to ACH Alert, Segmint, or MANTL products.
• Live registered users: 22.4 million (2025); 20.0 million (2024); 17.5 million (2023).
• Typical client uses 16 of Alkami’s 36 products (2025); new client cohorts contracted for an average of 19 products (2025).
• Cross-sell accounted for 54% of total contract value in 2025.
• Typical FI relationship begins with a subset of the Platform under multi-year subscriptions; average contract life ~70 months as of December 31, 2025.

Revenue model and financial highlights

• Total revenues: $443.6 million (2025); $333.8 million (2024); $264.8 million (2023).
• SaaS subscription services represented 95.0% of total revenues in 2025 (95.6% in 2024; 95.3% in 2023).
• Net losses: $(47.7) million (2025); $(40.8) million (2024); $(62.9) million (2023).
• Business remains growth-focused with continued investment in sales and marketing, product development, and post-sales client activities.

Pricing, contracts, and customer economics

• Pricing is per-registered-user with tiered discounts and multi-year contractual commitments.
• Subscription revenue recognized over the contract term beginning when clients go live.
• Platform supports open APIs and SDKs to integrate with client systems and third-party fintech providers.

Geographic and organizational footprint

• Headquartered in Plano, Texas; leased office space of approximately 83,939 square feet through August 31, 2033.
• Established an India subsidiary in 2024 to support future needs; impact to consolidated results as of December 31, 2025 was immaterial.

Growth strategy and product expansion

• Deepen existing client relationships by increasing registered users and product usage.
• Win new clients, targeting the top 2,500 U.S. financial institutions by assets (excluding megabanks).
• Broaden and enhance the product suite; R&D expenditures were 26.7% of revenue in 2025 (28.8% in 2024).
• Pursue selective acquisitions to expand capabilities (ACH Alert, Segmint, MANTL).
• Use India operations for cost efficiency and potential scaling.

Technology and data security

• Cybersecurity and data privacy are central to operations given processing of personal and financial data across jurisdictions.
• Platform design emphasizes integrated security, real-time data processing, and a broad partner ecosystem to simplify integrations for financial institutions.

Summary: Alkami operates a cloud-based, multi-tenant digital banking platform for U.S. financial institutions, offering a 36-product suite across 10 categories with 300+ integrations, data-driven marketing and analytics capabilities, and a scalable SaaS model supported by long-term contracts. The company serves hundreds of institutions, supports tens of millions of registered users, and generates substantial SaaS revenue while continuing to invest in growth and product development.